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Support

Warranty and repairs

If there is damage to a product, please always contact us first via info@zeliox.com. We will then let you know what the procedure is for returning and/or repairing your product.

Zeliox reserves the right to choose replacement or repair. Repair or replacement of the product does not extend or replace the original warranty period.

Defects caused by outside influences are not covered by the warranty. Think, for example, of falling, bumping, damage due to entrapment, water damage, incompetent or abnormal use, and so on. Damage caused by our own repairs or repair attempts is not covered by the warranty.

For repairs that are not covered by the warranty or are carried out after the warranty period, shipping costs will be charged.

You'll have a warranty of at least 1 year on manufacturing defects. Your product shouldn't break during normal use during the first 1 years. If this does happen, we'll repair or replace your product free of charge.

It is possible to repair the product after the product does not have warranty on it anymore, but you'll have to pay. We'll examine your product and make a quote. Based on that, you can choose whether you want it repaired or not.

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